Citizen Survey We are a professional Police Department, dedicated to providing the highest quality service possible to the community we serve. Our mission includes: Protecting life and property. Preventing crime, reducing fear of crime, reducing the opportunity to commit crime, and apprehending those who violate laws. Providing needed services to the community. Working cooperatively with the public, we strive to improve the quality of life in the City of Shawano. The Shawano Police Department would like to do a better job of serving you and others. If you live in Shawano, please take a few moments to fill out this questionnaire regarding your views on our service. Your feedback will be of great assistance to use in our effort to make continuous improvements in the quality of our services. Thank you for your time. 1. I feel safe in my neighborhood. Strongly Agree Agree Neutral Disagree Strongly Disagree 2. Shawano police officers are rude and discourteous. Strongly Agree Agree Neutral Disagree Strongly Disagree 3. If I have a problem with the Shawano Police I feel I can voice my concern with them. Strongly Agree Agree Neutral Disagree Strongly Disagree 4. Shawano officers do not act professionally. Strongly Agree Agree Neutral Disagree Strongly Disagree 5. Shawano officers seldom patrol my neighborhood. Strongly Agree Agree Neutral Disagree Strongly Disagree 6. Community Policing (Citizens and the Police working together to deter crime) is more important to the Shawano police than enforcing traffic laws. Strongly Agree Agree Neutral Disagree Strongly Disagree 7. I am happy with the service provided by the Shawano police department. Strongly Agree Agree Neutral Disagree Strongly Disagree 8. The Shawano police have a poor Crime Prevention program. Strongly Agree Agree Neutral Disagree Strongly Disagree 9. What was the nature of your last contact with the Shawano police? Please choose one from the list I called the Department to report an incident. I was the victim of a crime. I was a witness to a crime or incident. I attended a police program (Citizen's Police Academy, Ride Along, etc.) I requested information from the Department. I was arrested. I was issued a traffic citation. I was contacted about a problem or disturbance. I was greeted by an officer on patrol. I had no contact with the Shawano Police Department. 10. How many contacts have you had with Shawano Police Department in the last three years? Zero One Two Three or more 11. How can we improve the quality of our service in the future? 12. Please check those that apply to you: I am: Male Female My Age is: 1-17 18-21 22-25 26-30 31-35 36-40 41-50 51-60 61+ I reside in: City of Shawano Shawano County
125 SOUTH SAWYER STREET  |  SHAWANO, WI 54166  |  NON EMERGENCY 715-526-6117  |  ADMINISTRATION 715-524-4545  |  FAX 715-524-2786